Moe's Southwest Grill - Estero

The food was great and the service was excellent.Vegetarian options: Tofu, rice, beans, lettuce, fried onions and peppers, salsa, and cilantro.

As soon as we walk through the entrance, Lily greeted us with a smile. She was kind and genuine throughout the entire process. Although the Birria is no longer available (it’s by far our favorite menu item), hope it becomes available again soon)This isn’t our first time at this location, but it is the first time we received exceptional customer service. It made our meal taste that much better. Thanks Lily!

I don’t know what has happened to this restaurant. Our family has eaten at this location often since it’s opening and we’ve always had good experiences. We arrived today 12:30 which should have been prime lunch time and the restaurant was EMPTY—that should have given us a clue. Our food was cold, the soda machines had nothing but diet which would have been nice to know as we would have chosen differently and the chips were so stale and cold I wondered if they were from the previous day. I hope the owner makes whatever changes are necessary to bring this restaurant up to the standards it used to have. But I will not be having a craving for Moe’s any time soon.

This franchise owner should loose their license. The owner won’t pay a phone bill, so you can’t even call the location. Whoever this franchise owner is, should be embarrassed to even publicly say they own this location.My order got screwed up, but management was friendly and took care of my entire meal. I was just hoping to get what I ordered. They went above and beyond to make it right.If this is any foreshadowing, this brand will no longer be around in 3 years if this is the type of franchisee they allow to purchase and run the brand.

Yesterday, my wife and I decided to dine at Moe’s Restaurant located in Coconut Point, looking forward to a pleasant meal. ? Unfortunately, our experience was far from what we expected, leading to immense disappointment. ?Upon arrival, we were greeted not by the aroma of fresh food but by the sight of unprepared meals that looked utterly unappetizing. ? It was immediately clear that the establishment lacked cleanliness; the counters were smeared with residues, contributing to an unwelcoming ambiance. ? The tables were in a deplorable state, covered in sauce, remnants of the previous customers’ food, and inexplicably wet, showing a clear disregard for basic dining hygiene. ??The neglect extended to basic customer amenities. ? Floor mats were thoughtlessly stacked atop one of the trash cans, rendering it unusable. ? The alternative waste disposal option wasn’t any better, with a spray bottle and a filthy rag carelessly left on it. ? The presence of the dirty rag on the spray bottle, particularly distressing, led us to wonder if the same rag was being used to “clean” the tables, a thought that only deepened our concern for the sanitary conditions of the establishment. ??Adding to the disappointment, we found the drink station in a deplorable state, with no supplies available for customers and the drink machine itself filthy. ?? Even more concerning was the state of the sauces, which had ramekins left inside them, indicating a severe lack of attention and care. ??Regrettably, our dining experience deteriorated further after consuming the food. ?? Both my wife and I felt ill, suspecting massive cross-contamination issues and fearing we might have contracted a bacterial illness due to the evident neglect of food safety practices. ? The staff appeared to lack adequate training, as the preparation and handling of our meals seemed haphazard at best. ?‍??‍?Furthermore, my dismay was compounded by the condition of the restrooms. ? The men’s room was conspicuously out of order, forcing me to use the alternative facility. ?? To my frustration, after washing my hands, I discovered there were no towels available for drying. ?? This lack of basic amenities not only inconvenienced me but also heightened my concerns about the overall hygiene and management practices within the restaurant. ??The aftermath of our visit to Moe’s at Coconut Point has left us feeling sick, to the point where I am battling the urge to vomit. ? It’s disheartening to report such a negative experience from a place where we had hoped to enjoy a satisfying meal. ?? Our encounter raises serious concerns about the restaurant’s commitment to cleanliness, food safety, customer satisfaction, and overall management of the dining environment. ? ?