Royal - Eschweiler

The food is quite OK (for a Kebab type of place); the service however is terrible. Very friendly and smiling but the guy who came to take the order didn't know... read more The food is quite OK (for a Kebab type of place); the service however is terrible. Very friendly and smiling but the guy who came to take the order didn't know anything. Do you have Coke zero? Don't know, have to check. Do you have still water? Don't know, have to check. What's the difference between a Pita and Tasche? Don't know, have to ask... Come on, if you work here, have the courtesy to know what you sell!!! Annoyingly unprofessional. I went inside and ordered direct at the counter... For take-out perfect, to dine-in a disaster... Payment only in cash

Good doner, tasty pizza, very friendly and kind. read more Good doner, tasty pizza, very friendly and kind.

I ordered food for home delivery. The meat that arrived was old and dry. Furthermore, there were also chicken bones in it. This is very disappointing, as I have... read more I ordered food for home delivery. The meat that arrived was old and dry. Furthermore, there were also chicken bones in it. This is very disappointing, as I have been a regular customer for many years. I will definitely not be ordering from them again.

I first got the wrong dish, then inedible doner meat as a replacement read more I first got the wrong dish, then inedible doner meat as a replacement

Unfortunately, for the past few weeks, it hasn't been as great as it used to be. The fries are half-raw, and the wrong order has been delivered several times. I... read more Unfortunately, for the past few weeks, it hasn't been as great as it used to be. The fries are half-raw, and the wrong order has been delivered several times. It's a shame, it used to be better.