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Contribute Feedback What Brad Farnsworth doesn't like about Red Robin Gourmet Burgers And Brews In West Des Mo:
I have to say that this place that I once loved has changed for the worse like so many other great restaurants. This trip was a mess. The service was the worst I've experienced at a Red Robin, the food was made, and cooked wrong. When my niece asked for a plain bacon cheeseburger, they brought her one with mayonnaise; my niece said I'm sorry but I didn't ask for mayonnaise, and the server told her that it was my niec... View all feedback.
Our server was the only positive of the meal. Sent back dirty silverware, appetizer portions seemed small.
I have to say that this place that I once loved has changed for the worse like so many other great restaurants. This trip was a mess. The service was the worst I've experienced at a Red Robin, the food was made, and cooked wrong. When my niece asked for a plain bacon cheeseburger, they brought her one with mayonnaise; my niece said I'm sorry but I didn't ask for mayonnaise, and the server told her that it was my niece's fault for not being specific enough. It doesn't get much simpler, and specific than asking for a plain burger. I really don't want to give up yet, so I may give them one more chance, but anything more like this and we're done with them!
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