Bojangles - Erwin

I visited the drive-thru as dusk was settling in and ordered a steak biscuit combo. I chose this place because they serve breakfast all day, which is a nice per... read more I visited the drive-thru as dusk was settling in and ordered a steak biscuit combo. I chose this place because they serve breakfast all day, which is a nice perk. I waited around 10 minutes at the menu board since the person taking my order said she would be back shortly. Then, I waited an additional 5 minutes at the window. The silver lining was that my food arrived piping hot and absolutely delicious. While 15 minutes is quite a long time to spend in a drive-thru, the quality of the food made the wait worthwhile.

I waited at the speaker for seven minutes before I finally said "hello." They acknowledged that they knew I was waiting and told me to hold on for a minute. The... read more I waited at the speaker for seven minutes before I finally said "hello." They acknowledged that they knew I was waiting and told me to hold on for a minute. There was no one else in line, so why couldn't they take my order?

We stopped for lunch at the Erwin location while driving from Georgia to New York. There were a few mistakes with our order, but the dedicated staff quickly and... read more We stopped for lunch at the Erwin location while driving from Georgia to New York. There were a few mistakes with our order, but the dedicated staff quickly and cheerfully resolved the issues. The food was delicious, and the service was excellent. Our cookies and other treats were fresh and warm. Every employee had a positive attitude and worked hard to ensure we had a great experience.

The gravy is undercooked and just tastes like watered-down milk, and I've experienced this more than once. read more The gravy is undercooked and just tastes like watered-down milk, and I've experienced this more than once.

I ordered a family dinner with chicken, mac and cheese, potatoes, gravy, and biscuits. Everything tasted old and clearly wasn’t fresh, as if it had been sitting... read more I ordered a family dinner with chicken, mac and cheese, potatoes, gravy, and biscuits. Everything tasted old and clearly wasn’t fresh, as if it had been sitting out for a long time. It felt like eating two-day-old leftovers, and it cost $30. The biscuits were hard and stale, similar to bread left out for a day. The chicken was terrible and cold, probably reheated multiple times. The mac and cheese and potatoes were also awful. I won’t be ordering from here again.