Express Bbq Fish - Epping Forest
Express Bbq Fish
Description
This restaurant, once a local favorite, is facing growing criticism for its inconsistent food quality and outdated practices. Patrons report receiving cold meals, subpar ingredients, and smaller portion sizes, particularly on Sundays. The once-beloved dishes now lack freshness, leading to dissatisfaction among loyal customers. Moreover, outdated payment methods—strictly cash—leave many frustrated. Mixed feedback on service, including unhelpful responses to complaints, further tarnishes its reputation. With many alternatives available, it seems diners are increasingly reluctant to return, signaling a potential decline for this once-thriving establishment. A reassessment may be needed to revive its standing in the community.
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Feedback
I ordered a chicken doner and chips from this restaurant. Despite living only 5 minutes away, when I got home, everything was cold. The chips were hard, likely leftover from lunchtime, and the salad was limp, probably from the day before. I haven't visited this place in a while, and after this experience, I definitely won't be returning.
These guys are at the bottom for a reason. The service at this restaurant is extremely slow. Despite having plenty of staff, it's baffling how they manage to get things so wrong.
The food at this restaurant is typically enjoyable from Monday to Saturday, but on Sundays it is disappointing. I ordered the chef's special, as usual, but this time it was not good. The only fresh items were the chicken wings and kebab. The donner meat was old, the rice was clumpy, and there was very little of it compared to other days of the week. When I called to inform them about the poor quality of the food, they were rude and told me not to order from them again. I am completely unhappy with this level of service. I would not recommend ordering on a Sunday.
Friendly staff, prompt delivery, lovely food, sheesh kebabs, rice, salad, sauces, pitta bread and chips for an extra treat. Always very enjoyable, thank you.
Just arrived home with two lamb shish kebabs. Have been getting the same order every month or so for years. Tonight it was SO disappointing. Very small portion size and very different dish to the lamb shish that we have had over many years. The price hasn't changed, nor have the staff so no idea what the problem is. However it was clear from the display cabinet which was very sparse that business had changed. There are so many other Turkish restaurants I doubt we will go back. Pity.
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