Dunkin' - Ephrata

Weekend service was great. The young man who served me gave me exactly what I asked for. The young small in height girl did not. Twice she served me on separate... read more Weekend service was great. The young man who served me gave me exactly what I asked for. The young small in height girl did not. Twice she served me on separate occasions and I asked for the same drink I always order and both times she made it different andI was not happy. This location doesn't have a variety of donuts available either. I won't be going there again.

The girl this morning (5-3-22) was absolutely amazing. They seemed short staffed, especially during morning rush, however she had a smile on her face and was fr... read more The girl this morning (5-3-22) was absolutely amazing. They seemed short staffed, especially during morning rush, however she had a smile on her face and was friendly during the entire process. She was taking drive thru orders, making drinks, and workingthe window. It did look like someone else was helping with drinks but two people during the morning rush does not seem like muchstaff to me. I hope this lady can get a raise for her kindness and awesome work!

I used to believe this Dunkin was the worst for quite a while. I stopped going there altogether until a few months ago when I decided to give it another shot, a... read more I used to believe this Dunkin was the worst for quite a while. I stopped going there altogether until a few months ago when I decided to give it another shot, and I'm glad I did. It seems they have a completely new staff and management, and I have been visiting this location several times a week now. Each time, I receive excellent service and top-notch food and drinks. They have really done a fantastic job of turning things around!

I really enjoy the fresh coffee and food at this restaurant, and the staff is exceptionally polite and friendly. It has quickly become my new favorite place. Ke... read more I really enjoy the fresh coffee and food at this restaurant, and the staff is exceptionally polite and friendly. It has quickly become my new favorite place. Keep up the great service!

Every time I order the sourdough egg and cheese breakfast sandwich, I make sure to ask for crispy bacon, and they always deliver exactly what I request. The sta... read more Every time I order the sourdough egg and cheese breakfast sandwich, I make sure to ask for crispy bacon, and they always deliver exactly what I request. The staff is consistently polite and very accommodating. I really appreciate how they listen to my preferences. Thank you!