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Contribute Feedback What Munisha De Johnette doesn't like about Tropical Smoothie Cafe:
Today I ordered a yogurt bowl with two extra items at a drive-thru restaurant. When I reached the window to pay, I was surprised to hear my total was over $17. Confused, I handed over my debit card and received my food back without a receipt. When I asked for the receipt, I saw that my total was actually $12.05. It seems like the workers at this place may be adding extra charges without customers realizing. I'm glad... View all feedback.
Today I ordered a yogurt bowl with two extra items at a drive-thru restaurant. When I reached the window to pay, I was surprised to hear my total was over $17. Confused, I handed over my debit card and received my food back without a receipt. When I asked for the receipt, I saw that my total was actually $12.05. It seems like the workers at this place may be adding extra charges without customers realizing. I'm glad I asked for my receipt so I could double-check the total. Be cautious when ordering here.
I entered the restaurant and waited for my order for about 10 minutes. During this time, no one greeted me or checked on my order. It was only after another person's order was ready that a gentleman asked if I had placed an order or was waiting for one. The customer service definitely needs improvement.
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