Dunkin' - Enterprise
Dunkin'
Description
This Alabama Dunkin' offers friendly, resilient staff and fast service, with managers who step in to resolve problems. Regulars praise the drinks and upbeat team, but inconsistent order accuracy, dry donuts, cleanliness and pest concerns, and occasional closures of restrooms temper the experience. Prices feel high for some, and vegetarian protein options were discontinued. Good for quick coffee and breakfast runs if you value speed and service, but expect occasional operational hiccups.
Images
Feedback
This Dunkin' has very friendly service, and they consistently get my order right. However, their restrooms are closed for "cleaning," which is why I only give them 4 stars. I believe there's no good reason related to COVID for not maintaining regular cleaning and keeping the restrooms open for customers. That said, everything else is always great, so I continue to get my coffee here. They provide fast service and manage to keep up with the rush.
There's a manager who's very sweet. I and my friend go over daily (she recommended me a raspberry matcha latte that was good! , I usually do not have too many problems here, but the staff is switched off, so some new employees can get the order wrong. However, I met many friendly faces there.
The woman working tonight was simply outstanding. She was kind, uplifting, and truly made an impact on me. When she told me she had been the only one walking around the entire restaurant all day, I was impressed by her positive attitude and resilience. She absolutely deserves a raise and so much more in her life. I feel truly fortunate to have encountered her and to have received the encouraging words I really needed!
We went for an evening coffee and Brooke was very friendly and so friendly to our daughter. Staff like these do not have to let go! We will definitely be back!
Menu
Coffee
This restaurant offers dishes containing these ingredients
Dessert
Hot Drinks

