Kfc - Ennis

I really don't understand how this place is still in business. They can't even cook chicken properly. I received three soggy pieces that were soaked in grease a... read more I really don't understand how this place is still in business. They can't even cook chicken properly. I received three soggy pieces that were soaked in grease and lacked any flavor. One of the pieces even had what felt like a clump of mushy flour on it. I wanted to give this location another shot, but unfortunately, I was just as disappointed with the food as I feared I would be. It was a total waste of money.

My order was incorrect, and the chicken was unappetizing; it tasted as if it had been cooked in old grease and had a terrible flavor. Additionally, the biscuits... read more My order was incorrect, and the chicken was unappetizing; it tasted as if it had been cooked in old grease and had a terrible flavor. Additionally, the biscuits were hard.

Awful experience! I will never return. The staff clearly seemed upset about our selection. We paid way too much for what we received, and did I mention we had t... read more Awful experience! I will never return. The staff clearly seemed upset about our selection. We paid way too much for what we received, and did I mention we had to wait 25 minutes for just 8 pieces of chicken and 4 strips? Save your money and your appetite—oh, and we ended up throwing away 90% of our order. Even my dog wasn't interested in it.

I've developed a habit of returning my food right after receiving it, even before checking the bag, and telling them they got my order wrong. Unfortunately, I'v... read more I've developed a habit of returning my food right after receiving it, even before checking the bag, and telling them they got my order wrong. Unfortunately, I've been correct the last five times. I just don’t understand the point of this restaurant if they can’t handle simple orders. I’m giving it one star because I have to, but honestly, it deserves negative five stars. It shouldn't be this difficult—maybe they just don’t care. And seriously, can we have the parking lot back that used to be there? I’ve never heard anything good about this place; everyone says to just go somewhere else. I tried to give it a chance, but never again!

The air conditioning was not functioning, and I waited for 10 minutes before anyone came to take my order. When they finally did approach us, they mistakenly pr... read more The air conditioning was not functioning, and I waited for 10 minutes before anyone came to take my order. When they finally did approach us, they mistakenly prepared our meal to-go, despite the fact that we were dining in. The food was also disappointing. To make matters worse, they informed me that they didn't serve white gravy and charged me extra for brown gravy to accompany my chicken strips.