Chipotle Mexican Grill - Elyria
Chipotle Mexican Grill
Description
Chipotle’s Lorain County locations seem to evoke contrasting experiences among patrons. While some customers express frustration over inconsistent portion sizes, lackluster service, and miscommunication regarding ingredient requests, others celebrate friendly staff and prompt service for takeout. Instances of poor customer interaction and food mix-ups have prompted complaints from loyal diners, highlighting a noticeable drop in service quality compared to other regions. Yet, there are those who appreciate the lively atmosphere and accommodating employees. As loyal patrons continue to navigate these varied experiences, the hope remains for improved consistency and exceptional service across all locations.
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Feedback
I've never experienced bad service at this Chipotle. The staff is always friendly. Recently, I placed a special order for takeout. I've used the app in the past, and it worked well this time too. I can never finish my burrito, so I always have leftovers to enjoy the next day.
I visited this restaurant for a friend's event and was only there for about two minutes. I brought along a list, and the staff who prepared the food executed everything perfectly. However, I think you could improve by posting clearer signage to help guide guests to their destination.
I genuinely am sick of these workers giving me 12 pieces of chicken when I ask for double meat. This place used to be awesome now I'm just paying $16 for rice and hot sauce
I ordered a steak bowl with black beans, white rice, mild salsa, sour cream and cheese. I got a bowl with no steak. Not even one piece.
