Arby's - Elko
Arby's
Description
This Arby’s location offers a mix of experiences. Some guests praised the tasty menu items like the new brown sugar turkey sandwich and appreciated friendly, professional staff who go the extra mile. The restaurant is accessible with ample parking. However, others faced issues such as slow service, incomplete orders, soggy fries, and unpleasant encounters with employees, dampening the overall experience. While many enjoy the food and customer care, inconsistency in service and occasional negative interactions suggest this spot may not always meet expectations. Prospective diners should weigh these factors before visiting.
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Feedback
The food I got was good but no clue about the food they forgot. Will go in to order next time. Typical drive-thru experience ?
Jeanette is incredible! She took the time to call and let me know that we had missed a pick-up order. She certainly didn't have to do that, but her professionalism and kindness were greatly appreciated. I will definitely come back because of her excellent customer service! The food was also good and delivered hot for an online order. Thank you!
Went through the drive through, only one car in front of me, was asked to pull around to wait for my food. After 10 minutes of waiting for only two items, went in to get the food myself. Got home and only received three of my four-piece mozzarella sticks! ?
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More information
QR-Code for the menu
