Luigi's Pizzarama Ii - Elkins Park

I have been a loyal customer for over two years, ordering from this restaurant every Friday. However, after tonight, I will never order from them again. They sent the wrong food, which I discovered my child is allergic to. When I called to resolve the issue, the cashier on duty on September 1, 2024, at 8 PM was completely unhelpful. Not only did they not know how to issue a refund, but they also audaciously hung up on me. This level of incompetence is unacceptable. Whoever was responsible should be fired immediately. You've lost a loyal customer for good, and I won’t hesitate to warn everyone I know to avoid this restaurant. Terrible service and a horrible experience—never again.

I order from here all the time. They have never missed!

I got pizza from this place twice and it was sub-par even for the neighborhood that it’s in. I gave it a second go because it wasn’t terrible and felt it was worth another shot. The second time was worse than the first so yeah, there’s that. When the kids tell you it’s not good, it’s not good lol. At least I gave them a shot

Solid cheap takeout option. Not the worlds best pizza but above average for quick and cheap.

Ordered 1st time. Nice phone person. Pizza came with meat slid off to one side. The dough was chewy like eating rubber. I even tried crisping the bottom on a pan but still couldn’t get through this tough chewy pizza. So disappointed.