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I come to this taco bell all the time bc its close to my house but ive always liked the courteous employees but tonight was different one lady had the worst attitude in the drive thru speaker View all feedback.
I like to visit every now and then, service is good, friendly atmosphere, nice fountain selection. I would give a 5 star! If they bring back the TACO SALAD. ?
Would leave NO stars if I could.Parking: Don't go here. You'll be sorry.
Went through the drive-thru first thing in the morning to get breakfast. Did not get what I ordered the two crunch wraps made of steak. I went back through the drive-thru and reported the mistake was apologized to and told to pull forward. When I arrived back at the window I was asked for my card back for a refund. I obliged and a refund was processed. I was told just a moment and a few seconds later I was given a bag with the correct food in it however it was not made correctly. The two crunchwraps were not grilled they were just folded into almost a burrito shape with very little filling. I asked for my card back and was handed it with a new receipt. I asked if he charged me again and he said yes I can't give you the food for free. I was not expecting anything for free I was expecting what I ordered. I could not believe he processed a refund then charged me again. It took 3 days for my refund to come back to my card. I did not approve a second charge and while a lot of people have lots of money that is not something I have available to me and it was my gas money that was put on hold. It was very inconvenient that I had to deal with further financial issues due to someone else's mistake. I filled out the survey online and contacted via the website and waited four or five days and still have not heard back from anyone. I will not be visiting this Taco Bell again and I suggest you do the same.
I come to this taco bell all the time bc its close to my house but ive always liked the courteous employees but tonight was different one lady had the worst attitude in the drive thru speaker
The service was outstanding a well oiled team working together I was only in line a few minutes then my order was ready by the time I washed my hands. The bathroom was clean but needs a little air freshener.