Dunkin' - Elgin

Drinks completely wrong. whoever the lady was at the drive thru had to be on something, she just kept telling me it was weird that my order was not in the syste... read more Drinks completely wrong. whoever the lady was at the drive thru had to be on something, she just kept telling me it was weird that my order was not in the system and handed me random drinks. I asked to confirm the drinks and she kept insisting that they had stickers, even after I showed her there were no stickers. Another person had to come pull up my order, but again the order was either wrong or misread completely.

Drinks completely wrong. whoever the lady was at the drive thru had to be on something, she just kept telling me it was weird that my order was not in the syste... read more Drinks completely wrong. whoever the lady was at the drive thru had to be on something, she just kept telling me it was weird that my order was not in the system and handed me random drinks. I asked to confirm the drinks and she kept insisting that they had stickers, even after I showed her there were no stickers. Another person had to come pull up my order, but again the order was either wrong or misread completely.

Sat in the Drive-Thru line for more than 5 minutes waiting for them to help only two other cars in front of me then when I got to the speaker I was rudely told... read more Sat in the Drive-Thru line for more than 5 minutes waiting for them to help only two other cars in front of me then when I got to the speaker I was rudely told 1 minute... I sat there for than 2 minutes with no one saying anything so I drove off. All of that for a medium black coffee.

My coworkers and I order from Dunkin' every morning, six days a week, since it’s only three minutes away from our workplace. However, the staff could be friendl... read more My coworkers and I order from Dunkin' every morning, six days a week, since it’s only three minutes away from our workplace. However, the staff could be friendlier towards customers, especially the man who works the morning shift—he is quite rude.

Always greeted with a smile. The coffee is a bit pricey, but it's understandable given the large number of employees they have. read more Always greeted with a smile. The coffee is a bit pricey, but it's understandable given the large number of employees they have.