Tacos Ruby - El Rio
Tacos Ruby
Description
Images
Feedback
I was very disappointed with my experience. I paid a decent amount for some tacos and a quesadilla, but when I got home—after a long trip across town—I realized I was missing half my food. I called the restaurant to let the lady know, and even offered to bring back the other half to show her what I was missing, but she refused. When I arrived, I explained what was missing, but she started to argue with me about my order. I asked for a receipt, but of course, they don’t provide those. If you make a mistake with someone’s order, you should just fix it or refund their money, not argue. I won’t be coming back here again; it seemed like they were messing up everyone’s orders.
This taco stand has the worst customer service I've ever experienced. I waited almost two full hours for my food, and to make matters worse, they put the carne asada in the burrito without chopping it up—just a whole piece of steak. The birria queso taco was completely burnt. I won’t be returning to this taco stand again.
Cameron, the grilled meat and chicken are delicious and of high quality. Thank you so much for simply being kind.
More information
QR-Code for the menu

