Wingstop - El Paso

This was our first time visiting this restaurant. The chicken wings were extremely spicy and difficult to chew. The worst part was that they had no flavor at all - none of the 4 people in our group enjoyed them. The french fries were fine, but our order took too long to arrive. Overall, we were left wondering if this place is overrated.

You can't go wrong with Wingstop on George Dieter for your Sunday football needs. The wings are always perfect and the staff is friendly, helpful, and hardworking. Plus, there are plenty of parking spaces available.

On December 20th, 2022 at 16:45, I visited a restaurant where I ordered wings online. When I got home, I realized that half of my order was missing. I called the establishment and spoke to the manager, Manuel Carballo, who showed zero accountability and offered no solution or apology for the mistake. I was extremely disappointed by the lack of professionalism and respect shown by the management. In a competitive industry like the wing business, customer service is key, and this particular store failed to meet even basic standards. I do not recommend dining at the location on 1757 George Dieter.

Place an order online and came to pick it up. The man in the front has never greeted us and never harassed to say that I will be right with you. I stood there for a while, and finally he says yes? His customer service is not great and he didn't care to say thank you or have a good night. This place is terrible and they forgot something in my order. Overall bad service and bad atmosphere at this point.

Been coming to this Wing Stop for years but it’s really gone downhill. Service sucks! They take over an hr for your order when only it says 23-28 min online. If you don’t stay on them and keep asking on your food, they will just leave it on the rack. This Saturday I went, of course it was busy, they seemed understaffed. Huge line waiting. One employee had 5 bags that he was trying to label and taking fries and veggies out with his bare hands from one bag to put in a different one. It wasn’t my bag but I asked if the one on the rack was mine. Finally get home and my damn fries are cold and my wings are over salted. This was what did it for me. I’m done.