West Texas Chophouse Airway - El Paso

The atmosphere was great. I celebrated my birthday there and the food the hostesses and the servers were great. I enjoyed how the management team was very observant of the restaurant, and how they wanted to serve the people that were in the restaurant. I love the experience, and I will go back again.

Is a good place very casual! Food is good, prices are good; Service can’t complain. The venue looks very nice and welcoming once you’re inside, the outside is a bit uncertain being next to another restaurant!!! But you will get a good surprise once inside!!!

Love it there. Best steakhouse in El Paso. Makes Ruth’s Chris look like a Denny’s. Far superior food flavor and quality.

Had a reservation for 830pm today November 1. Got soda that tasted like the post mix water line filter has not been cleaned. I spoke to the waitress who said she couldn’t do anything about it then got me another drink which tasted just as bad. We could not drink the sodas. We waited one hour for our food and were horrified to find that the 7 meals sitting on the pass for the previous 30 minutes were ours. Our waitress was nowhere to be seen. There were 6 waiters pulling the burgers apart to see which ones were for their table. They were pulling the food down, putting it back up, swapping it around between themselves and nobody had a clue what they were doing. Then the missing waitress who was too busy playing on her phone finally came out and served the food that had been rooted through and sitting on the pass for all that time. We were so disgusted that we told the waitress we would not be eating that food. She offered to have the food re-made but we declined as we would have waited another hour and did not want to see the same thing happen. I have NEVER in my entire life seen food so mishandled and seen staff that are too busy stuffing around instead of tending to the customer. Hence we got up and I offered to pay for the drinks but the waitress said not to and we walked out. If I was the owner of this restaurant I would be mortified. They lost revenue of 7 customers. I had booked this restaurant months ago for my family visiting from overseas. We ended up eating at IHOP where the service was excellent, the food was great and the waiter could not have been more friendly. Send your staff to IHOP for training.

Food was great and waiter was excellent. With the reservation, our table was ready when we arrived.