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Contribute Feedback What User likes about Papa Johns Pizza:
First experience was not as pleasant as the second. The difference being the 2nd time we were treated like Papa John's cared what we thought as a customer. The first time the manager could have cared less and was more about making money for the business instead of trying to keep repeat customers. We will be back based on a different attitude from a different manager. The first manager is why they don't get 5 stars. View all feedback.
What User doesn't like about Papa Johns Pizza:
Will never go to this Papa Johns. They put the garlic on the pizza and the paper receipt and in the pizza box. I complained online and nothing was done. When I ordered again, I got my pizza, but my napkins smelled like gasoline. I complained online and nothing was done. Next time I ordered, I made it and was shocked how dirty the kitchen was. I'd rather dive to the next Papa Johns to get my pizza. View all feedback.
I will never return to this Papa John's. They added garlic to the pizza, the receipt, and even the pizza box. I complained online, but nothing was addressed. The next time I ordered, the pizza arrived, but the napkins smelled like gasoline. I raised another complaint online, and again, nothing was done. On my next visit, I was taken aback by how dirty the kitchen was. I’d rather drive to another Papa John's to get my pizza than come back here.
When I spoke to the manager about my issue, he didn’t apologize; instead, he simply mentioned that they don’t provide a specific delivery time. If you're ordering for delivery, be prepared for possible delays—unless you're okay with receiving cold food. Food: 5/5.
The person I spoke with on the phone was both efficient and friendly. The delivery was quick, and the driver was very courteous. Food rating: 5/5.
I would be a zero!!! The so-called manager Joey does not care about customer service. Your app screwed in the middle of the order and processed payment twice. I returned the order 100% as it was wrong and they will still not refund if they did not offer any solutions. Do not order from this place as they are rude and unprofessional.
I love it, I have never had an issue with ordering for delivery or pickup and it's always ready fast. Would recommend
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QR-code link to the menu
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