Popeyes Louisiana Kitchen - El Dorado

I tried the chicken sandwich for the first time, and it was the best crispy chicken sandwich I've had from a fast-casual restaurant! I also ordered the mac and cheese on the side, and it was delicious too!

The food was excellent, and the new staff were very welcoming.

The chicken is good as long as it's served hot and fresh. The dining area is also kept reasonably clean, so I'd recommend it based on that alone. However, if you're really looking for the best chicken, I'd suggest going to Southern Classic. Their side dishes might not be as impressive as Popeyes, but the chicken is definitely superior.

NOT a great experience. Couldn 't tell which meal had the spicy piece in it (ordered 2 meals). Requested the window cashier/server take back the boxes and mark, and give me 2 bags. She gave me the bags back but I had to figure it out myself by opening the other box which was being picked up for someone else and look at both box 's contents. I didnt want to have to open their food box. I ordered 1 drink without ice. Drink had ice. Requested replacement and gave back to cashier/server. She replaced. Ordered 1 pepper but never received it. Had to work too hard to get my own order right. The young lady was pleasant, however, so I didn 't give the review a 1 star because of that. The sign on the window was sort of unprofessional, in my personal opinion. It basically tells customers to please be patient, but if you aren 't, apply for a job there! ????? There has to be a better way to request a customer 's patience while in the drive-through.

I got the shrimp. It was brown and super hard and uneatable. I asked for a spicy chicken sandwich. They said they're patties were in the freezer but could offer the blackened? I still got a original and not a spicy.