Subway - Eichenzell
Subway
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Modern clean underground charging, we were very friendly and tasted it (as usual with subway). the new brand design has already been completely implemented here and thus again offers a really nice atmosphere that we should be back in the corner.
Personal has been extremely scrubbed and you almost had to ask again what was said. no one was really friendly or motivated there. with such hired one is not a customer magnet. food: 3 service: 2 atmosphere: 3
Vouchers are accepted but incorrectly processed; employees appear to be encouraged to commit fraud or not properly trained to operate the cash register; the manager is never reachable, customers are given the runaround, he's supposedly never there when they call, and requests for a callback are ignored. Complaints are being handled directly with Subay via the operator.
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