Tim Hortons - Edmonton

Good service, preety girl, nice location. Beer was coffee and I asked for a cold brew and there was ice in a sweet cold coffee. How can a brew be so weak? I can't believe they don't have alcohol in the beer! Nice place though

The staff are usually friendly(ish) my biggest issue is they never have the doughnuts I want when I come in. Other than that it's identical to every other Tim Hortons out

Love this timmies! I go like twice a day to get coffee and every single time I'm greeted with wonderful and lovely people! They always get my orders right even if the orders a specialty order! I love that there a 24/7 Tim hortons, and it's very rare that they clean there icecapp machines in the early Ams, they usually start that process around 430/5am! 10/10 I'd recommend going to this location!

I ordered a chili and asked for a white bun, not whole wheat. The lady asked if I wanted an artisan bun or the old one, I said the old one. Got home and got the wrong bun, okay I get that mistakes happen. I drove back and they corrected it... Kind of. I got half the bun with my large chili, it should have been a whole bun which is specifically why I ordered the large. Please educate your workers on their job. I know this may sound like a miniscule problem, but it is not. I am giving you my hard earned money, I would like, at the very least, to get what I asked and paid for.

When one asks for a large turkey bacon club sandwich 6 times and they still don 't get it right. They don 't confirm the order. And before I paid for it I confirmed. Is this price for a large turkey bacon club? And the teller said Yes I go pay for it and get handed a regular. I said I asked for a large. They said you only paid for a regular. I go through the spiel again, before I paid for it I said whether this was for a large and I was acknowledged with a yes. I am not going to pay extra for a mistake that the cashier made. All this extra debit card usage is not good due to mistakes from the cashier. To be honest more proper English speaking with good elocution staffing are needed with good communication skills so that these careless mistakes aren 't made especially when confirming 6 times with the cashier. Tim Hortons in other locations are notorious for this. I figured I would try this one, but to no avail. This is an honest review. Communication is needed. Products are good at times and even then hold times are a must. Back in the day when I worked in a Tim Hortons/ Wendy 's establishment. Staff were fired or sent home early for pulling this type of mistake. And then counter arguments on top of that and shifting the blame throwing the customers basically under the bus is not a good thing. The customer is usually right. Management should be more aware of this. Customers is what keeps your business afloat. It 's all about quality not quantity.