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Contribute Feedback What User likes about Red Robin Gourmet Burgers And Brews:
Was pleased when we phoned in our take out order. Service was quick and polite. Order ready upon my arrival...approximately 15 minutes. Order was packed with everything ordered including condiments...everything was great including the burgers which btw included the RR Royal with a sunny side up fried egg!..arrived at our destination with the yolk intact! And hot. Well done crew. View all feedback.
What User doesn't like about Red Robin Gourmet Burgers And Brews:
This is only the third time we have gone to This Red Robin. When it opened it was busy and it was getting familiar so you expect glitches like oh we don't have it in stock.Let me say the burghers were fine. The service was ok the beer for a beer establishment we tired to order Guinness which it said was in draft and available in cans. They have it in cans,no. Shock top, didn't have it Mill St didn't have it. So redo... View all feedback.
Red robin has a great variety of options, and what I've had to date has been really good. If it wasn't so horribly unhealthy I would eat there way more often!
Was pleased when we phoned in our take out order. Service was quick and polite. Order ready upon my arrival...approximately 15 minutes. Order was packed with everything ordered including condiments...everything was great including the burgers which btw included the RR Royal with a sunny side up fried egg!..arrived at our destination with the yolk intact! And hot. Well done crew.
This is only the third time we have gone to This Red Robin. When it opened it was busy and it was getting familiar so you expect glitches like oh we don't have it in stock.Let me say the burghers were fine. The service was ok the beer for a beer establishment we tired to order Guinness which it said was in draft and available in cans. They have it in cans,no. Shock top, didn't have it Mill St didn't have it. So redo your beer list because I heard others complaining you didn't have their beer selection either.Why bother.Anyway this happened to us the previous two times as well with months in between.I don't see us going back. It's ok, not worth the wait.
Called early in the day to make a reservation for 13 people. For 5:30. Showed up and the hostess confirmed the reservation name with the wrong party size. She then said she had to get the manager who came out 10 min later to say that they don't take reservations on the weekend and whoever took it shouldn't have. Said they gave away the table of 8 at 5:30 cause we weren't there. However we were there 2 min late... most places have at least a 5nin if not 15 hold. Regardless management was not apologetic or accommodating. We left and won't be back. I wouldn't recommend this place to anyone. Terrible customer service and management.
But will agree with another person on here. Burgers seem to gone down hill a bit since they opened. I still love the burgers and will be back cause still a good burger. We did have to ask for a server after 15 minutes of waiting.