Harvey's - Edmonton

When eating at a fast food joint you do not expect much. The food in this Harveys came fast and hot. But that is not what prompted me to write this review. As I sit hear and read my paper I see that the staff takes extra care of their customers that sit down to eat, The manager of the store came around and offered to get people refills on their drinks while they sit and talk. That is amazing. Good food, Cheap price, All around good place to stop and eat.

Terrible Service. A girl working at the window doesn’t know how to use the scene card and give me my points. So brutal. 20 people working there nobody knows how to give scene points. On top she said people already know when they come to the restaurant . She said you have to give the card first otherwise you have to go online to get the points. So brutal...

As a student I have to admit that I eat out quite a bit and I can safely say that of all the fast food joints in the area, this place has by far the best crew working! The lady who took my order was nice and quick, the kitchen staff yelled up to double check on the modifications I made, just ensure that my order was made right the first time. I ordered the veggie burger so I understood the wait time, they don't pre-cook the veggie patty and leave it under a heat lamp so I have no complaints about that. Truly some of the friendliest individuals working at this location. The highlight to all Harvey's meals is the onion rings. No one seems to make onion rings quite like they do. Golden brown and never soggy they were as delicious as expected. Glad I stopped in for a quick lunch.

I went there at the lunch time. It was very busy only 2 tables left. When I was placing the order, I felt like there was something in my throat, so I started coughing and could barely talk. The cashier offered me a cup of water! He saw me struggling and decided to help! Such a little thing and made a difference. The cashier's name is Roby. The only disappointing thing there were no napkins in the bag.

One of the pleasures I go for lunch at Harvey’s is the smiling faces. No matter how busy the employees are, they always have the patience in taking orders. This fast food restaurant is clean and locates close to McEwan University and NorQuest College. Although there is lineups at the order counter, I did not have to wait for too long. Burgers were not greasy and onion rings/french fries were perfectly done. When purchase with a coupon, meal deal is hard to beat. I walked in one night when it was closing time, and I still got my burger/onion ring order. AND yes, my meal was served with a happy face. With permission, I have a photo to show two of the happy employees.