Shell - Edgerton

I have been a customer of that gas station for years. I always fill up my gas tank there and purchase live bait. The last time I went in, I wanted to buy some l... read more I have been a customer of that gas station for years. I always fill up my gas tank there and purchase live bait. The last time I went in, I wanted to buy some large suckers. In order to get them from the tank, they need to be scooped into a net and then the desired fish need to be hand-picked and transferred to a fishing bucket. I have done this many times and have never seen it done any other way. However, this time, an employee told me that I couldn't touch the fish because it would cause them to die later. I explained that I was only touching the fish I wanted to transfer to the bucket, but he didn't care and told me I couldn't do it that way. When I asked for guidance on how to do it properly, he simply said he didn't know. This rude and inconsiderate behavior left me with two possible scenarios for dealing with this employee: either use common sense and assist your customer by doing it yourself, or provide a small net for customers to use in selecting the desired bait fish from the larger net. There are plenty of other bait shops and gas stations in the area, so I will be taking my business elsewhere.

I'm not certain, but I believe it's Gary who works the night shift. He is a very kind and courteous gentleman. read more I'm not certain, but I believe it's Gary who works the night shift. He is a very kind and courteous gentleman.

Extremely rude staff men's bathroom was nasty garbage overflowing. Toliet paper all over the floor. read more Extremely rude staff men's bathroom was nasty garbage overflowing. Toliet paper all over the floor.

I have used this Shell for years. read more I have used this Shell for years.

Very convenient location. Nice store. read more Very convenient location. Nice store.