Capital - EBOLI
Capital
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Really special stay, we were given many emotions... The staff is very friendly, professional and very helpful, always ready to meet all the needs of everyone. The rooms are equally comfortable, spacious and equipped with balcony. The very nice pool, the services offered always adequate, and the courtesy and collaboration of the staff has created an environment that we will hardly forget... The restaurant offered us an additional emotion, making us savor spectacular fish dishes, which made everything fantastic... What to add? That we will definitely return, because it is not from anyone who knows how to treat so guests... 5 stars you deserve. . .
Here....we are the same that we booked a double room while being in 3 2 adults and 1 child of 6 years) only after having warned you, since our baby sleeps in bed with us. Of course you responded with so much e-mail, writing that there was no problem! We are always the same that we had booked a room in bed and breakfast with the possibility to book lunch or dinner at the cost of 25€ all written on Booking). I don't think there's anything abnormal. Rather alarming instead was coming to your hotel and discovering that you did not find the reservation, discovering the charming mold rooms, broken sockets, dirty curtains, dust everywhere and indecent floors, nauseating smell). Certainly cleaning and maintenance of the same is not your strong piece!!!! But the most serious thing was to get a family away at 19,30 in the evening without worrying about finding an alternative accommodation or at least the same as the services you decantate but unfortunately are nonexistent! Be honest and be ashamed of what happened, since you also wrote to Booking that we did not show up at check-in. WARNING!! ! !
A few km from the motorway exit, the hotel is located in object. I would like to point out that the hotel is actually a little dated and that it has some bugs in the rooms. That said, For me, these defects are absolutely overcome in the face of: Excellent availability and professionalism of the staff strategic position swimming pool area careful cleaning prices really contained. We will certainly
But what 4 stars I don't even give you a .Arrived in the room we feel an absurd smell, not to mention the dirt: hair everywhere even in tablecloths, dust, webs, hairs, dead insects, broken objects, cigarettes left on the ground for a long time. Experience to forget forever!!
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