Taco Bell - Ebensburg

I genuinely love Taco Bell, but they need to either train their staff to prepare the food correctly or adjust their marketing to be more accurate. I know I’m not alone in feeling this way; I’m probably just one of the few who has taken the time to voice it. If you choose Taco Bell, I urge you to really consider whether you're getting what you pay for. I understand that many companies prioritize profit margins over customer satisfaction, but it's time to rethink that approach! If I were in charge, I would prefer to have satisfied customers who keep coming back rather than those who leave disappointed and never return. It might lower your profit margins in the short term, but in the long run, customer loyalty will lead to greater overall success.

I ordered one burrito and a small drink, adding some extras to the burrito as well. It took them 10 minutes to give me the wrong burrito, and I waited an additional 20 minutes for a cup for my drink after being ignored by two staff members I tried to get their attention. Overall, the service was disappointing.

I ordered a Doritos Cheesy Gordita Crunch with nacho cheese, but unfortunately, I received the wrong one, which was a bit disappointing. However, it was still tasty!

I ordered two crunchy tacos without lettuce and with extra cheese. Instead, I received two crunchy tacos loaded with extra lettuce and barely any cheese. To make matters worse, the two cinnamon delights I ordered were as hard as a rock. This has been my worst DoorDash experience so far, and it's my first time ordering from this restaurant. Thanks for ruining my dinner.

The chalupas were extremely hard, much harder than they should be, and the shells definitely weren't supposed to be that tough. Additionally, my items were not wrapped properly. Overall, I am quite dissatisfied with my order from Taco Bell.