Sonic Drive-in - Eastman

Drive through kept us waiting for 20 minutes and then got wrong order for both and double charged us.

Once they forgot to add the meat to my burger. So after driving back up there and giving them the sandwich they just added the meat to the same sandwich

We frequently have enjoyed going to Sonic at least once a week. Over the past month, every week the food has gotten progressively worse. We never receive the correct order. Unfortunately, we have not checked our food until we got home. We love Sonic but we cannot continue to pay 25 bucks for the wrong food. Unsure if there is a lack of communication from the ticket to the grill or what. Tonight, I even confirmed our order at the window, just to be disappointed once again once we got home.

I'm so tired of the service at this Sonic, I ordered food and when the girl brought it out she was so rude, I will keep calling until something is done about her. Worst service ever!!!

First time going back after renovation. Ordered on the app but accidentally selected wrong stall that I was at. They fixed it quick and no problem! Drink came out fast and Kaname provided premier customer service! Really nice after a rough day that I was having… will definitely be back!