Reviews

Overall Total Score
4.1 out of 5
Impressive | 2418 reviews

What Jack Philpott doesn't like about Costa Coffee:
Took ages to come. One the lids wasn’t on properly so the drink had spilled out everywhere. One of the drinks looks like a small put into a large cup. Food is cold View all feedback. What 5J 1 year ago on Google likes about Costa Coffee:
Improved since I came in just before closing time, met Danielle the young blond hair lady, very sweet and approachable and welcoming, strongly recommended coming here when she's on duty. View all feedback.

Reviews from various websites

Gastroranking-it
3.4 ★ from 50 reviews
mista127
19.08.2024 - 17:42

Order frappe with coffee. The 1st make was wrong, staff make another one. The 2nd drink didn't taste the coffee (and I didn't see they put it), although I ask a...

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Darren
19.08.2024 - 17:42

Thank You very much to the driver for delivering to me.

Denise
19.08.2024 - 17:42

The food is good, but typical of a Costa, over priced. The staff are friendly. The chairs are looking grubby and in need of a good clean.

Rebekah
19.08.2024 - 17:42

Firstly, I'd like to stress that the staff were very friendly and helpful and are no way any issue. In fact, they're the only reason I'm being so generous with...

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liam
19.08.2024 - 17:42

Hampshire Police have reverted back to tactic sleep deprivation, almost the same tactics as Star Hotel. I 've been in and out sleep all night thanks to constant...

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Despite mixed reviews, customers noted issues with cleanliness, slow service, and unenthusiastic staff. One customer mentioned being corrected by staff. However, others found the food tasty and service satisfactory. Some praised the friendly demeanor of specific staff members. The spacious layout and welcoming atmosphere were appreciated, along with the option for NHS discount. Despite some complaints about Costa's coffee, the overall experience was positive for many, especially when certain staff members were on duty. However, the restaurant was criticized for noise disturbances at night caused by the police. Overall, the restaurant offers a comfortable space with room for improvement in service quality.

Menu
1.2 ★ from 16 reviews
Wayne
27.02.2022 - 13:41

Awful coffee weak and milky...definitely need an extra shot in all their selections.. I’ve now become a visitor elsewhere as the coffee is so mass produced you...

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Graham
27.02.2022 - 13:41

Whilst they were fairly busy I have received better service in busier cafes.Orders were not filled in the correct order,and when my companion commented to me he...

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Kirsten
27.02.2022 - 13:41

Yet again and for the last time.very disappointed with the service. Skinny decaf latee. Ordered. The latee was cold,came with no saucer no doole no tissues avai...

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Isabella
27.02.2022 - 13:41

Even though it was a relatively quiet time and there was plenty of tables to sit down at, none of the tables were clean and we over heard another customer compl...

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Aiden
27.02.2022 - 13:41

Have been a regular here for over years. No longer will I be, new staff who obviously have received little training. Waiting time for coffee is awful when busy,...

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Top-rated
3.2 ★ from 10 reviews
1sean
17.11.2023 - 17:32

We arrived to find this place rather busy, which is understandable. We eventually placed our order but were not told about the free drink available on offer thi...

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4J
17.11.2023 - 17:32

Lovely little Costa Coffee Shop. Not the cleanest I have been too, but staff are friendly and efficient.

5Bec
17.11.2023 - 17:32

Lovely coffee, lovely stuff, lovely relaxing environment, comfy chairs. Perfect.

4Matt
17.11.2023 - 17:32

Friendly service, nice and quiet on a Sunday afternoon. Toasties and coffee exactly as you'd expect. Consistency is a good thing!

1HIH
17.11.2023 - 17:32

The coffee is watery. Ugh. I have used many Costas but this is the worst.

Facebook
5.0 ★ from 4 reviews
Foursquare
3.1 ★ from 23 reviews
Google
4.2 ★ from 402 reviews
Restaurantguru
3.9 ★ from 363 reviews
Tripadvisor
2.9 ★ from 38 reviews
Ubereats
4.7 ★ from 388 reviews
Yelp
2.5 ★ from 3 reviews
Gastroranking-uk
3.9 ★ from 749 reviews
Int Restaurants
4.0 ★ from 500 reviews

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