Reviews

Overall Total Score
4.1 out of 5
Impressive | 1456 reviews

What Magnus G likes about Crystal:
We attended a birthday lunch in the orangery room off the restaurant beautiful room. Hotel staff were excellent and also had created the menu with no prices in it which was a lovely touch. Great choices on the menu and all was very tasty. The birthday boy also got a candle in a dessert which was a lovely touch. Good choice of ice cream and sorbets. nice not to just have the basic flavours! A lovely lunch . Thank you... View all feedback. What nigeldebbie doesn't like about Crystal:
Made a booking for Crystal room 7 weeks ago and accepted 24 hours before rung to cancel. A very rude manager Dan who should not be in a customer service role. Was constantly talking over me. Didn't have any skills . Xmas present to two elderly parents who both lost their partners this year and had many happy memories of our regular visits here. So thank you hydro.for your callous attitude As very regular visitors her... View all feedback.

Reviews from various websites

Tripadvisor
4.4 ★ from 1489 reviews
Peter
11.01.2024 - 21:56

We were very lucky to go to the 2022 New Year's Eve Dinner Dance event held in The Crystal Restaurant of The Hydro Hotel and enjoyed it so much that we booked a...

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nigeldebbie
11.01.2024 - 21:56

Made a booking for Crystal room 7 weeks ago and accepted 24 hours before rung to cancel. A very rude manager Dan who should not be in a customer service role. W...

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Magnus
11.01.2024 - 21:56

We attended a birthday lunch in the orangery room off the restaurant beautiful room. Hotel staff were excellent and also had created the menu with no prices in...

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Disabledcrip1
11.01.2024 - 21:56

I attended the hydro for Christmas lunch on the 10th Dec with family and friends. Our starters were fine, I had pork belly main, it was cold, fatty, un rendered...

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17Dallaway
11.01.2024 - 21:56

Went with a group of ladies for our annual Christmas lunch, we also went here in 2021. Last year was fine, but this year was not! The dining room was cold, ther...

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Google
2.4 ★ from 10 reviews
Lawrence
18.03.2024 - 15:21

Parking is always a problem, with an electric vehicle charging spot often taken by a non-electric vehicle. The restaurant offers great views and features lovely...

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Sally
18.03.2024 - 15:21

Everything was exceptional. Kudos to the staff for providing such a wonderful dining experience.

Gary
18.03.2024 - 15:21

I was here for the afternoon for a function. The hotel looked immaculate and had a really nice ambience to it. Food was great however bar service good, could of...

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Eric
18.03.2024 - 15:21

We had a great experience at the restaurant. The food was absolutely delicious. We thoroughly enjoyed it.

Steve
18.03.2024 - 15:21

A great afternoon tea , staff were attentive and proffesional

Squaremeal
3.9 ★ from 232 reviews
Gastroranking-uk
4.0 ★ from 191 reviews
Int Restaurants
4.2 ★ from 1060 reviews

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