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Contribute FeedbackAt this pub, diners experience a stark contrast in service quality, from attentive and friendly staff to instances of rudeness and negligence. While some patrons rave about the delicious food and excellent service, others recount disappointing meals, slow drink service, and unhelpful staff attitudes. Many visitors appreciate the pub's vibrant atmosphere and special events, like themed parties that offer great value for families. Unfortunately, negative experiences with customer service, particularly regarding seating and staff demeanor, deter some guests from returning. Overall, this pub showcases potential for a pleasant dining experience but struggles with consistency in service.
Amazing gluten-free sandwich, good gluten-free bread.
My partner and I went to this restaurant to watch the World Cup. We were able to get a table easily, but my partner, who has a bad back, needed a chair with a padded back. I took a stool from our table and swapped it with one from a nearby table. However, a staff member (a bald man) immediately took the stool I had just swapped and angrily threw it down at our table, claiming the table it came from was reserved. Customers at nearby tables commented that the staff at this restaurant are always rude in that manner. There was no need for such aggressiveness, especially since there were plenty of other stools available. The staff member could have simply asked us to find another stool instead. It turned out that nobody ever used the stools at the reserved table. We won't be returning to this restaurant anytime soon if this is the type of behavior that is tolerated.
We arrived for lunch and were pleased with the good service, delicious food, and great value for money. We chose to sit outside in the sun, and the patio was immaculately clean and well-kept. The young man who served our food was courteous and accommodating. Overall, it was a satisfying experience of enjoying good pub food.
Amazing gluten free sandwich, good gluten-free bread.
I love fair maid always good food especially surf n turf friendy staff good atmosphere. And nice CLEAN LOOS