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Contribute Feedback What User likes about Firehouse Pizza Pub:
We had a wonderful time, the highest pizza was fantastic and we also took 1 home, but the best was our service from Shannon. She was so friendly, helpful and took care of us at 8:00 as if we were there at noon. Never rush us or make us unintentional in the late hour. Thanks Shannon. We drove from LaSalle/Peru and we will be back. View all feedback.
What Brianna B doesn't like about Firehouse Pizza Pub:
Came in for family weekend expecting to enjoy a nice meal. We were seated upstairs and the service was the worst I have ever experienced. I ordered chicken bacon and ranch pizza and it was served as a pizza( I was told this was the proper way it was served, pictures attached of the pasta . We only saw the server about two times. Terrible service and terrible food. Will not return and do not recommend. The manger was... View all feedback.
Pizza is amazing and the staff make you feel right at home
We have ordered many times. The pizza is always great. Best around tonight was the first night. There was a mistake on our pizza. We called them. There was a fresh hot pizza here in 15 minutes. Highly recommend them.
Let me 1st say the pizza was great! Unfortunately the service left me with a bad taste. We went in at 7:45pm last night with a group of 5. The waitress quite literally threw her broom down in frustration that we came to eat there 45 minutes before they closed, and told us that we could not sit in this half of the restaurant. I'm ok with not sitting where she had already cleaned, except with 5 of us we had to sit at a smaller table and get an extra chair. She was obviously rushing us to get our order in, which we did in a normal amount of time. We ordered cheese bread and 2 Pizzas along with 5 drinks which came to just under $70. We sat with empty drinks while the waitress cleaned around us the entire time. I'm not against cleaning while we are there, but I'm not a fan of being treated like we are a problem. We got 1 refill of drinks when she brought our food out, and I had to politely ask her to get another drink while she was cleaning, otherwise it was apparent that it would have sat empty the entire time. We finished, paid, and left all before they closed at 8:30pm. So it's not like we kept them there late. While the pizza was great, with service like that I don't think we will be back.
Food was great! We ordered out and it was super quick and staff was very efficient and friendly
First time purchasing a couple pizzas from here. We went to pick them up. Lady up front checks them, looks at one of them, says ew and closes it up, then gave me a weird look. I don 't know if she 's saying ew to my selection, if there is something on the food that old, or if she was just being malicious. Didn 't trust it, so we just it threw out and had the other pizza. Probably won 't be coming back being it 's my first impression but enjoy the food everyone.
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