Ocean Basket Beacon Bay - East London

Took my mom for a belated mother's day lunch. We were seated and was presented with a waiter that didn't know how to speak up. Didn't understand when we spoke. Asked for a double vodka with soda and ginger ale. For him to bring 2 singles in 2 separate glasses. We ordered food and had to explain 3 times my mom is gluten intolerant. So rather my mom get sick i asked for manger. He was also softly spoken and didn't come acorss as some one i could relay my message to. I told manager mom is gluten intolerant and plz make sure so flour. Also please make sure food and pans are hot. Good came. Rice was cold. We complained. Took forever to return with rice. Came back was still not hot. We ordered wine. Came with ice in a glass incase we wanted ice. With no utensil. We asked for a spoon. He said no spoon i found a fork. Have u ever tried balancing ice on a fork. We also go no utensils to have our bread in beginning. Once we ate our food my dad ordered salad the salad came when he had 3 chips left of his meal. How do u bring a salad out after we finished eating. Iv been to your eatery a few time and had a manager that's been brilliant and had seen some one managing front kitchen window. But today was dreadful i just wanted to eat and go. I won't be returning and will make sure i post this all over and tell my family and friends.

The food was delicious and it had an amazing atmosphere. The waitress got an order/bill wrong but otherwise we had an amazing time. I give 5 stars to Mr Beckham, he helped fix the order and was overall awesome towards us. Will definitely come back!

Ocean basket Beacon Bay is a nice place to dine in. The food is delicious and the grilled fish in the fisherman's catch platter for two is out of this world. The price of that platter is unbelievable its very affordable. I enjoyed the sushi too and it was fresh and nicely done. The staff is wonderful and provide great service. The place is clean and inviting I also love the table decorations it's very beachy.

I Had a terrible experience at OB Beacon bay. As soon as we entered with a group of 8 people we were unwelcomed by the person named Luvo. We asked if a table was available for 8 ,he remarked rudely that they are very busy , instead of advising to be patient , he could assist after if we wait .They were even customers behind us that were turned away , yet they was tables available. We received the rolls and had no plates and cutlery for about 35mins. After 45mins of wait for our order , we were told by waitress that the 3 doz Queen prawns we ordered were not in stock. We ordered 3 famous fish and chips 1 grilled and 2 fried. They gave us all 3 fried. The famous fish chips was absolutely black and over grilled from the bottom. At the end , while paying our bill we realised we were over charged : 4 Famous Fish and Chips when we ordered are 3. For a hunters dry alcohol , we did not order They printed the slip trice. To justify my experience for the above I’ve taken pictures of the slip, food and not cutlery and plates on the table. I advise the the owners of the branch to have a look on the cameras of the whole experience we had at the restaurant. We spent for R1700 00 and it was a completely disappointing experience and waste of money. I wish the owners to contact me regarding this matter. I will NOT visit Beacon Bay Ocean Basket ever again.

Ordered a platter. The sushi and drinks were good. However, I wouldn’t recommend anyone to go on a hot day, the air conditioner was on but not working. The complimentary bread was like rubber. Also did not get side plates.