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Contribute Feedback What User likes about Mugg Bean:
I am so impressed with the East London airport Mugg and Bean staff! We enjoyed a lovely lunch before our flight and then headed to the plane. The service was fast and friendly! When we were on the plane a mugg and bean staff member boarded the plane to provide up with a cash refund as they realised too much money had been put through the card machine. Incredible honesty! View all feedback.
What User doesn't like about Mugg Bean:
I paid R195 for half an avo, rice and Cabbage. Chicken was not edible, dry inside, so much batter it hurt to chew it. I paid for the meal and tipped coz waiter was not a problem. I complained about the food and was offered an apology from waitress. I will not return to this establishment should I have to make use of this airport again. View all feedback.
Absolutely Pathetic, unfriendly staff, waited over 15 min of being seated for a waiter to attend to us. 2 ladies standing as host having a fat chat not bothered.
Sat down and waited for 25 min for enny service then ordered a coffee and the waiter never brought enny sugar or asked if that was all wen I ordered food it never arrived so I paid my bill and the food was included on the bill just shear outright ridiculous
Zero customer service.I passed by while waiting for my flight to JHB. One of waiters told me to come in and sit anywhere someone will come take my order. No one came to attend me till I asked what does one do to get served.that was 30min later by the time I receive my order it was my boarding time.
I had great food and great service here after arrival. The place is neat and the waitress was nice and friendly. Can’t fault them on anything really.
Arrived and took a sit and no one came to my assistance. 15 minutes passed I went to the counter decided to place my order. Lady took my order left me standing at the till. After more than 10 minutes standing there another waiter asked if I could sit while I wait for my order. While sitting waitress comes with my meal in to go takeaway and she says was not aware that I wanted to sit in. To cut long story short as I start to eat half way through my meal she comes with a bill and stands there so I can pay. As I sit there a group of ladies walk it, they are greeted with a smile from entrance and asked to place an order. (I don't want to say they were treated like this because of the colour of their skin) but had bad experience in terms of service.