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Contribute Feedback What User likes about Kfc Beacon Bay:
I recently dined at KFC Beacon Bay, and I have to say, the food was excellent. The chicken was cooked just right, and the sides were truly tasty. The staff were friendly and attentive, ensuring my order was accurate and that I had everything I needed. However, I did encounter one issue: the promotional item available during my visit was frequently out of stock, which was quite disappointing. Nonetheless, I had a posi... View all feedback.
What Lulama N doesn't like about Kfc Beacon Bay:
Today, I experienced very poor service at KFC Beacon Bay. A lady named Thembie repeatedly asked me to confirm my order, despite the fact that I had already provided it to her. I used the self-service option and didn’t receive a physical receipt, but the order did get sent to my phone. When I requested my order of 15 pieces, she packed it but refused to give it to me until she saw the confirmation. I showed her the co... View all feedback.
The service is in standard with most KFC's, luckily we didn't stay long in drive thru, and the ladies were nice.
This KFC has to be most inconveniencing KFC in East London. If you want fast food, do not use this KFC because you will wait until Jesus comes. For over 3 months they did not have drinks in cups, this one time they did not have all the ingredients for a Krusher. From the drive-tru to using a food delivery service they never fail to disappoint. To top it of, the Staff is Rude and nonchalant about a service you paid for.
Pathetic service! Waited over 20min to get my order even though 3 different people worked on it. They would start getting items and then leave and a few minutes later someone else would start and leave. Additionally, there were multiple customers who ordered after me and received their orders before me! This is the last time I will order from this KFC.
The restaurant features an incredible interior design and offers excellent service, alongside delicious and warm food. I will definitely be coming back!
The 23-minute wait for four zinger wings is simply unacceptable!
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