Reviews
What Oliver Ellis doesn't like about Golden Phoenix:
Golden Phoenix has been our regular take away for a few years now, however, tonight we received appalling customer service. One of our meals was wrong (contained chicken in a vegetarian dish) but upon calling to explain the person on the phone was incredibly rude...implying that I was lying about the wrong order which they had given us. Initially they were not going to replace the wrong order but then received a phon... View all feedback. What Holly Chapman likes about Golden Phoenix:
Decided to order Chinese on our last night of our holiday, would definitely recommend quick friendly service, lovely polite and chatty young man before the counter he was very welcoming and food was lovely, very tasty by far the best Chinese we have had in...years. Would highly recommend. View all feedback.
Reviews from various websites
We popped in with our order written down as it was a large order and arranged for collection later in the evening. Food was ready on time, all as ordered and ab...
read moreLovely tasty food, One of the best takeaways we have had for a long time. Also lovely staff on the counter !!!
Great takeaway lovely freshly cooked food, lovely staff when you order, what more could you ask for.
First visit to Woodhall Spa. Paid a visit for a takeaway. Chose Set meal B for 2. Food was all delicious and plentiful. Lady who took our order was very friendl...
read moreThe food was delicious -it's very popular so busy but food exactly on time and fab-prices are great too
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read moreThe local takeaway Golden Phoenix has received mixed reviews in recent months. While some customers have reported missing items, rude customer service, and subpar food quality, others have praised the friendly staff, delicious food, and efficient service. Despite complaints of missing sauces and uncooked food, some customers have had a positive experience with the speedy delivery and flavorful dishes. Overall, Golden Phoenix seems to be a hit or miss depending on the visit, with customers recommending ordering early to avoid disappointment.
Last minute decision to have a takeout... for 15 people then realised it was only 10 mins before they closed... freindly staff they said it was OK and took.our...
read moreMissing sauces so much dry eating! chips rock hard tried to sort the missing sauces, but seems phone was not going through the hook!
It needed a quick pick up while away from home. does not look much from outside, but the girls who took the job were very polite and that was one of the most be...
read moreOur order had missing items. they do not offer any refunds or deliveries for compensation. only one selection option offered. ridiculous. the food itself was dr...
read morePleasantly surprised by the quality and amount of food. only takeaway, they accept card payments. we stayed here at a stay in the bainland lodge park. I have th...
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