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Contribute Feedback What Vikki Mosley likes about Harold's Chicken Shack:
I’ve been going there for a long time every time I get my food it’s the best ever the #1 HARROLD’S customer service is beyond great I really appreciate the young lady also the young man that’s comes to your car and get money and Bring your food to you I really appreciate my girl she doing it thank you for your service well done View all feedback.
What ONM doesn't like about Harold's Chicken Shack:
They Only take Phone orders and they often stop answering the phone for orders at a certain time of day. Usually we'll before they close this happens often ... very unprofessional. Hard to support a business that treats their customers like that. View all feedback.
It is hard to get in touch with them to place a order just go to another location called for 10 minutes n just got ignored
Called my order in for pick up at 5 o’clock pulled up at 5:45 and they told me there were people still ahead of me and I had to wait but my food was ready. The whole Pull up and wait till one server brings out each individual order to your car is insane.
I sat in the front of the Harold’s , pulled up to the door to let them know I am trying to call to place and order , the guy with the glasses said that I’ll just have to wait until they stop getting calls and to jus keep calling .This whole pull up and call thing isn’t gonna work if you pull up and they don’t even answer the phone . And when they do they place u on hold after calling over 20 times ! The food is great , phone service and wait time is terrible.
Food is not as good as it used to be, and the portions have gotten very small
Just ordered 50 wings, fries and coleslaw everything was on point.