Reviews

Overall Total Score
3.9 out of 5
Very good | 1147 reviews

What Lily Edwards likes about Costa Coffee:
The service at this restaurant was excellent, as the staff were courteous and attentive. It was a refreshing experience to dine in the cool atmosphere of the shop, especially on what was considered the hottest day so far. The watermelon and coconut, as well as the passion fruit and mango drinks, were perfectly made and delicious. View all feedback. What KEVSKI1966 doesn't like about Costa Coffee:
Dirty. Untidy. The door mat as you walk in looks like it’s never been hoovered. Always seems to be too few staff. Who always seem disinterested in their work or the customers. View all feedback.

Reviews from various websites

Gastroranking-it
3.0 ★ from 50 reviews
Jonathan
14.08.2024 - 14:33

Chronically understaffed... no clear tables....the place needs a damn good clean... we would be in no hurry to return.

I
14.08.2024 - 14:33

It's nice when it's quiet. Upstairs is the office for a lot of folk. Not so great when that involves PHONE CALLS. But hey

Lynn
14.08.2024 - 14:33

Staff friendly and helpful. Nice atmosphere. Good hot chocolate and not crowded

Sue
14.08.2024 - 14:33

Place clean and covid safe. Staff pleasant and friendly. Coffee lovely

Janina
14.08.2024 - 14:33

Had to go in and ask for our table to be cleared and sanitised ! Not a good ask? While I was ordering our drinks, the young girl I had asked came out and did an...

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Tripadvisor
3.6 ★ from 54 reviews
Nomadmarker
22.03.2024 - 05:58

I had a disappointing experience at this restaurant, which did not meet the usual Costa standards. The tables were messy and plates were not being collected. I...

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philipshore2
22.03.2024 - 05:58

I haven't been to Costa in a while and I finally understand why. It wasn't busy, the tables were dirty, and there were only 4 staff members on duty who seemed t...

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Y2215VVlisag
22.03.2024 - 05:58

My daughter and I always enjoy coming to this restaurant. The atmosphere is friendly and pleasant. Tom S was fantastic, even though the tills were only acceptin...

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SallyWayneF
22.03.2024 - 05:58

Walked in, tables piled high with dirty cups, bins overflowing. Absolute disgrace. Some member of the public got bags and cleared the place and cleaned the floo...

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Barry
22.03.2024 - 05:58

COSTAS are costas , to stand out you have to do something extra. This one does. The main selling point is the manager and t he staff makes it a real pleasure !!

Menu
4.4 ★ from 7 reviews
Lily
27.12.2022 - 00:47

The Costa Coffee we visited on December 23 was not bad, with pleasant staff and relatively empty. The place was clean, with plenty of COVID signs and a sanitizi...

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Lily
27.12.2022 - 00:47

The service at this restaurant was excellent, as the staff were courteous and attentive. It was a refreshing experience to dine in the cool atmosphere of the sh...

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Muhammad
27.12.2022 - 00:47

The service at this restaurant was outstanding. The cashier (Eve) and the manager (Tracey) quickly and politely attended to me.

Lily
27.12.2022 - 00:47

Perfect place to have a great break between shopping.

Jonathan
27.12.2022 - 00:47

Busy downstairs so used upstairs. Rather dark but looks like been recently renovated Shame loo let it down dire need of proper clean

Facebook
4.6 ★ from 14 reviews
Foursquare
3.0 ★ from 14 reviews
Google
4.1 ★ from 348 reviews
Gastroranking-uk
3.8 ★ from 369 reviews
Int Restaurants
4.0 ★ from 376 reviews

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