Papadom - East Devon
Papadom
Description
Papadom offers a culinary experience that straddles the line between flavorful dishes and inconsistent service. While many patrons rave about the deliciousness of favorites like chicken tikka and cheese naan, others have encountered frustrating delays and missing items with their orders. Customer service seems to falter during peak times, leading to uncomfortable exchanges. The restaurant’s ambiance, though dated, provides a cozy backdrop for enjoying hearty meals with friends and family. Overall, while the food receives accolades, the service leaves room for improvement, making repeat visits a potential gamble for diners seeking reliability alongside great flavors.
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We were initially told that the delivery would take 1 hour. After waiting an additional 30 minutes, we called Papadom and were informed that there was a "technical problem" causing a delay of 15 minutes. However, over 2 hours later, we still had not received our food. The customer service was appalling.
We were able to easily order curry for eight people on New Year's Eve with no issue. The menu included a great variety of curries and sides, all of which were delicious. The delivery service was efficient and the price per person was reasonable, ranging from £10 to £20. Overall, we would give the food a rating of 4 out of 5.
This restaurant was absolutely fantastic. The service was top-notch, with friendly and attentive staff who made sure we had everything we needed throughout our meal. The atmosphere was also perfect - cozy and inviting, with a great mix of music playing in the background. Overall, we had a wonderful dining experience and will definitely be returning in the future.
Food missing on multiple occasions. Food is very average and it takes 1 hour for a small order. Food is quite expensive for the portion size. Disgusting floors and door handles. Service: Take out Meal type: Dinner Price per person: £10–20 Food: 2 Service: 1 Atmosphere: 1
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