Franklins - East Devon
Franklins
Description
Franklin's, a charming restaurant in Exmouth, offers a mixed dining experience marked by friendly service and a welcoming atmosphere. While many guests praise the attentive staff and pleasant location, issues with slow service times—often exceeding expectations for straightforward meals—have been frequently noted. The food quality varies; some dishes receive high marks for flavor, particularly breakfast selections, yet others have been critiqued for presentation and portion sizes. Despite some complaints, including long waits and limited menu options, patrons appreciate the dog-friendly policy and the overall vibe, making it a place worth considering for those in the area.
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Feedback
This restaurant has a food hygiene rating of 2, which is displayed for all customers to see. This is not a good rating at all. It is quite shocking and suggests that the kitchen is not very clean. A rating of 2 out of 5 is definitely cause for concern.
I haven't been to this restaurant in a while due to a disappointing breakfast experience, and unfortunately, lunch was no better. It took 50 minutes from the time we sat down to actually receive our food, which was just a sandwich and a panini. The service was incredibly slow, to the point where we almost considered leaving. When the panini finally arrived, it was a squished piece of crunchy French bread, not what we expected. When we asked about it, the response was a shrug and a dismissive "that's how we serve paninis." It was disappointing.
My partner and I visited this restaurant after traveling to Devon for a short holiday. We were in need of a coffee and some breakfast, and this place exceeded our expectations. The full English breakfast was delightful - just the right portion size, reasonably priced, and served promptly. The coffee was also excellent. The staff were incredibly friendly and attentive, ensuring we had everything we needed with a smile on their faces. They were happy to accommodate a substitution on the breakfast, which I really appreciated. I would highly recommend this place and we will definitely be returning when we are in Exmouth again.
Brilliant friendly service, nice quality food and a good price, my must go to place when we visit Exmouth again, well done.
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