Chicken Express - Early

I had a taste for fried chicken I had eaten at this location before and it was very good but today 4/14/24 I ordered the 8 piece mixed and they did not give me two legs so I noticed the chicken also was not very hot so I asked isn't it supposed to be 2 legs 2 thighs 2 breasts and 2 wings the young man told me that it was the cooks choice so I told him that I wanted 2 legs 2 thighs 2 breasts and 2 wings and I wanted some fresh cooked chicken he asked how long on the bone because it was still cooking and the cook said 8 minutes so I said ok I will wait I got it and it was hot so I was satisfied but when I got home and fixed my plate and took a bite of the breast I couldn't bite through it it was so tough so I examined all the pieces and discovered it had been put back into the fryer and recooked it just looked like old chicken from last night you know brown and discolored and unfresh so I called and spoke to who may or may not have been a manager because when I was a manager we had this thing called customer recovery which I don't think that he would know because he told me that he could not do anything about it like oh well.. sorry for your loss so I was so disappointed in how he treated the situation so to the owner of this location in Early Texas it will take some time for me to return to your establishment...

The portions of tenders were like the crumbs at the bottom of the fryer!Wish I had looked in the box before driving down the road....Got the same order in the next town and it was perfect!!Will not go back to this one.

Love the service here! Quick service and a very friendly staff, I’ve never had a bad experience. Plus, my dogs love the treats at the window!

Awesome! It's our favorite place!Kid-friendliness: It is a very easy to get the kids meals and the TV is on cat videos.

Everything was hot and fresh except for my fish my sister's was fresh mine was a tad bit not as fresh other than that the food is pretty good but the fish should be served fresh