Kluseczka - Ealing
Kluseczka
Description
Nestled in the heart of London, this restaurant specializes in Polish cuisine, boasting a warm atmosphere and attentive service. While many patrons rave about delightful dishes like Pierogi Ruskie and Placek Po Węgiersku, recent visits reveal an inconsistent quality in food preparation. Complaints highlight issues ranging from overly sweet borscht to unappetizing dumplings and tough pancakes. Despite these setbacks, the restaurant maintains a welcoming vibe, with well-packaged takeout and friendly staff. Customers hope for improvements in food quality to restore this establishment’s former glory and retain loyal visitors craving authentic Polish flavors.
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I recently dined at this restaurant for lunch and it was truly fantastic. The price per person ranged from £10 to £20, which I found to be very reasonable. The food was absolutely delicious, I would rate it a 5 out of 5. The service was also excellent, quick and attentive, another 5 out of 5. The atmosphere of the restaurant was warm and inviting, scoring a perfect 5 as well. I highly recommend trying their recommended dish, Placek Po Węgiersku.
I am sorry to have to leave a negative review, but I am very disappointed. I ordered food through Uber Eats and what I received did not taste good. I ordered two dishes - broth and Russian dumplings. While I enjoyed the taste of the dumplings, the broth was not good. It tasted like sour water with added Maggi and butter, which was very strange. The Russian dumplings also did not taste like authentic Russian dumplings. I ate the dumplings but had to throw away the broth. The food used to be delicious here, but it seems like the chef has changed and the quality has suffered. I hope I don't get sick from the broth, especially since I am pregnant. It is important to maintain high standards as you may be losing customers. The only positive aspect was how well the food was packed for delivery. Overall, I am disappointed with my experience.
I had some pancakes that were quite tough and had too much flour in them. I ended up giving them to my dog, but even he didn't enjoy them. The service was decent, and the atmosphere was nice. The lunch meal cost between £10-20 per person. My rating for the food was 1 out of 5, the service was 4 out of 5, and the atmosphere was 4 out of 5. I would recommend trying the Placek Po Węgiersku dish.
Outstanding food with the right price Kid-friendliness: Very friendly Wheelchair accessibility: Yes Service: Dine in Meal type: Dinner Price per person: £20–30 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Beetroot Salad, Schnitzel, Zurek Recommendation for vegetarians: Somewhat recommend Vegetarian offerings: Vegetarian menu or section Parking space: Plenty of parking Parking options: Free of charge parking garage
The fat alone, I won't go back there, the broth, the pasta is too thick for spaghetti
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QR-Code for the menu
