Dunkin' - Eagleville

The female taking orders was extremely rude and impatient. Once I requested my few items, throughout my request, I was promptly being cut off before I could fin... read more The female taking orders was extremely rude and impatient. Once I requested my few items, throughout my request, I was promptly being cut off before I could finish my request. Furthermore, between a thick accent and her inability to properly communicate,additional items were being added to the order that did not need to be. I recommend some type of Customer Service training forthis individual. This is unacceptable.

I want to give a 0 rating. I asked for a cappuccino with a shot of espresso. and I told the cashier again to make sure shot of espresso is there. They nodded an... read more I want to give a 0 rating. I asked for a cappuccino with a shot of espresso. and I told the cashier again to make sure shot of espresso is there. They nodded and they gave me drip coffee with cream, I didn?t notice until I left from drive thru. It wasTERRIBLE! The bad tasting coffee is not my annoyance as much as the lying and passing it under the rug as cappuccino! The hashbrowns were undercooked and gross.

-0- STARS !! Walked in to order something and was totally ignored. After 5 minutes of actually waiting to see if they ask me what I wanted, I had to ask if I ca... read more -0- STARS !! Walked in to order something and was totally ignored. After 5 minutes of actually waiting to see if they ask me what I wanted, I had to ask if I can order in the store or if I had to get back in my car and use the drive thru. They blew meoff again for another 5 minutes LOL I was totally INVISABLE to them. I actually think I was ignored because of the color of myskin (White). There is no way I will return to this store. I 'm not that desperate for an overpriced coffee or donut.

These people are so incredibly rude. They really, really don?t want you to order inside. I walked in for the first time and they barked something at me about sc... read more These people are so incredibly rude. They really, really don?t want you to order inside. I walked in for the first time and they barked something at me about scanning my mobile order. Well, I didn?t have a mobile order; I came inside to order. I asked if Icould order and they said something unintelligible. I left and went to the DD down the road. They really need to work on theircustomer service I will never be back.

They frequently don?t let people into the store and only do the drive thru even though you can see plenty of staff. If you place an order through the app, it wi... read more They frequently don?t let people into the store and only do the drive thru even though you can see plenty of staff. If you place an order through the app, it will give you an option to pick up inside but then the doors will be locked and you will need towait in the drive thru line. This is really frustrating for people with time constraints. I don?t know why I?ve even had hope itwould change.