Jack Chen's - E. Longmeadow
Jack Chen's
★ 2.8 / 5 (363 reviews)
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Last update: 17.01.2026 from: Joe
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★ 2.8 / 5 from 363 reviews
I spent $60 on overcooked food, and I won't be returning. The restaurant on Sumner Avenue is far superior—at least there you can enjoy your meal!
I'm not sure what the issue is with the woman who works here, but it seems that on some days, she can be quite rude. I understand that you might be trying to cater to certain cultural expectations, especially given the demographics of the area. However, there have been times when the meat was overcooked or even stale, and sometimes items were forgotten altogether. This is supposed to be a restaurant that welcomes all cultures, right?
The take out Chinese is typically spot on. Best in the area. Inside isn't much to look at and should be upgraded.
FAQ
You can also enjoy gluten-free meals at the restaurant.
The restaurant accepts the common credit cards.
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QR-Code for the menu
