Marco's Pizza - Dunwoody

I’d hate to write bad reviews but the customer service system is nonexistent. Also, what happened tonight just isn’t acceptable and honestly I don’t think it will ever get properly handled so here we go- I just picked up my pizza today from the store and I’ve had the worst experience post the pickup. I’ve ordered a medium works and when I got home the box was completely soaked through so I couldn’t even properly carry it inside the house. When I opened the box the bottom of the pizza was completely soaked through it was wet, gross, and just not edible. I’ve called the store and told the employee what happened and he just scoffed at me and said the grease from the peperoni caused it. His tone was like “so what?” So now I’ve completely lost my appetite due to the gross pizza and the worse attitude I got over the phone. I’m going to stay away from Marco’s, and never going back, especially to this location on 4511 Chamblee Dunwoody location.

The pizza is always great! The staff are kind and friendly. If I’ve ever had an issue thatve corrected it without an issue.

Placed an online order for delivery 2 hours from when I placed it. Food has still not arrived, 1 full hour after I was told it had arrived. When I called 30 minutes after the time it was supposed to be delivered, I was told that it had not left the store left; of course that information came after being on hold for 9 minutes.When food did arrived, to no one’s surprise, it was cold and a salad we had ordered was not with the order. The driver said that we should contact the store.

I was visiting a friend and wanted some pizza! I love Marcos! And this location didn’t disappoint! Cody was awesome! From taking my phone order to the presentation of my pizza was spot on!

Bad service is open until 12 I took the trouble to look for my family and drive to the place to be told that it is closed it was only 10pm when I arrived