Arby's - Dunn

I went threw the drive threw an the girl that waited on me was rude I said thank you have a good day with a smile and got nothing back .

I used the drive through, plesent young lady running the drive through also.

Terrible service. Unfriendly and condescending, telling me it was my fault they messed up my order when the real reason was because when I went to request something be left off my order, the person on the intercom had already gotten off or stopped listening, so there was no response, and when I pulled up and tapped on the glass to alert someone I had something else to tell them about my order, the people inside just looked at me like I was crazy and watched me until the lady on the intercom walked back to the window and finally opened it up. Upon telling her I had been trying to tell them I didn 't want certain items on my order, she quickly and rudely raised her voice and told me that NOW WERE GOING TO HAVE TO MAKE THE ORDER ALL OVER AGAIN! ....even though if they 'd simply opened the window when I first got to it and tapped on it, the wouldve had more than enough time to tell the cook that hey this order needs to be done a certain way.When I chose not to respond to her rude comment, she then slammed the window closed and upon returning with my order she slung it open and almost threw the bag into my car. I had to literally grab one of the sandwiches from flying out of the bag and then readjust it because it was just before dumping everything out into my lap.I will NOT be returning as this is NOT the first time this has occurred. Many of the interactions I have had with this manager/cashier/ whoever she is, have all been rude and condescending to me and several of my friends and family have said they experienced the same thing, but noticed that she does this only to certain types of customers. I.e. she 's racist as hell....if you 're white, be careful of going there because you will NOT be welcomed or treated equally at all, unless you 're lucky enough to come on a day when this ratchet girl isn 't there.

Stop the timing at the drive through...they work too hard to keep them on a timer...we don't care how fast they are moving, we want what we order to be correct, that is all!!! And the curly fries are not curly enough...the staff is always nice and friendly...

The price of the food and the quality of it is absolutely the best in today's current market. One of the only fast food places I actually want to go in and sit down at. It's always clean that staff is always friendly and my order has not been wrong yet. I know it's just a fast food place but Arby's is absolutely under rated in my humble opinion.