KFC - Dundalk

If I could give this restaurant zero stars, I certainly would. They repeatedly make mistakes with orders, but this time was by far the worst experience I've eve... read more If I could give this restaurant zero stars, I certainly would. They repeatedly make mistakes with orders, but this time was by far the worst experience I've ever had. I went through the drive-thru around 7:30 PM, and the employees inside were arguing with each other. I ordered a KFC Famous Bowl, but they handed me my food without any utensils. After realizing this, I stopped at a nearby store to buy a fork. When I finally started to eat, I took a bite and CHOKED ON A LARGE PIECE OF PLASTIC that was lodged in the mashed potatoes and gravy. I am completely appalled.

The chicken is a complete disaster, with soggy breading and occasional undercooking. The biscuits are typically dry, and the service is virtually nonexistent. O... read more The chicken is a complete disaster, with soggy breading and occasional undercooking. The biscuits are typically dry, and the service is virtually nonexistent. Occasionally, you'll encounter a friendly staff member, but other times, you won't. I stopped visiting this location several months ago; it's just not worth my time or money.

This KFC location leaves much to be desired, offering only average food at best. In my experience, you can get better chicken at Popeyes on Merritt Blvd or at m... read more This KFC location leaves much to be desired, offering only average food at best. In my experience, you can get better chicken at Popeyes on Merritt Blvd or at most Royal Farms nearby. Many employees seem young and unmotivated, which is a shame because fast food could be much better if it followed the example of places in Japan and other countries where workers are paid fairly and food quality is higher. Having worked in several fast food restaurants in Dundalk, I’ve noticed that staff are often disrespectful to managers and lack drive. As a parent of two, I also believe fast food is unhealthy and not a great career path. The food here falls short, service is weak, and the restaurant feels unclean. This appears to be a common problem among other eateries on this street as well. If you’re planning to dine out, I suggest choosing a different spot, as you’re likely to be disappointed and might not get your full order. Plus, if you bring up any issues with management, they may respond with attitude.

The staff at the KFC on Wise Avenue are incredibly unprofessional, the worst I've ever dealt with. It's disheartening to witness such a lack of care for both th... read more The staff at the KFC on Wise Avenue are incredibly unprofessional, the worst I've ever dealt with. It's disheartening to witness such a lack of care for both the KFC brand and customer service. Constant arguments between employees create an unpleasant atmosphere. Management, please be aware that the cameras at this location capture these problems clearly. Changes are urgently needed.

I ordered the three-piece chicken strips with coleslaw and a biscuit, which made for a satisfying quick meal. However, my son was let down by the chicken sandwi... read more I ordered the three-piece chicken strips with coleslaw and a biscuit, which made for a satisfying quick meal. However, my son was let down by the chicken sandwich meal and only ended up eating the three sides that came with it. It’s unfortunate that not everyone can match the quality of a chicken sandwich like Chick-fil-A.