Wendy's - Duncansville

Girl at drive thru window was rude and had to wait a very long time for our food

I like going to Wendy's from time to time. I like the baked potatoes with the chives. However my last visit the employee at the drive through was very very rude. I order my food special and I know that upsets people sometimes. I always order my burgers with only lettuce, tomatoes, mayo and pickle. No cheese ! I also order fries with no salt. I don't like salt ! They always end up not making my order correctly . So when I get home, which is 15 minutes away from the closest Wendy's, and its not right I am upset. Cause I'm not driving all the way back. So anyway the last time I went through the drive thru I get up to the window and double check to make sure that my order was put in the way I wanted. And the same rude employee said yes it was that he put it in correctly. Guess what ? When I got home my order was wrong ! And the baked potato had nothing with it but the chives. No butter, sour.cream and the fries had salt. So I wont be going back to this Wendy's drive thru.

Before today I hadn't eaten at a Wendy's for the better part of 15 years. I stopped in around 1 along with 5 or 6 cars at the drive through and 4 others headed inside thinking this was about to consume half of my day off. I couldn't have been more wrong. By the time I consumed the menu on display and headed to the counter I was alone in the waiting area.The food was better than expected and the staff were kind and efficient. Well done Wendy's on Plank Rd. you've undone 8 of the ten things that other Wendy's in Madison, WI did to make me stop coming in. A well deserved 5 stars to you.

This Wendy's has always provided excellent service in a fast and friendly manner. Chili and burgers are always my wife and I's favorite along with a frosty to dip our fries in.

Excellent breakfast and very reasonable price. Fresh coffee