Subway - Dubuque
Subway
Description
### Midnight Misadventures at Subway: Service Woes Dampen Late-Night Cravings
Late-night hunger often leads diners to unexpected places, but a recent visit to a Subway located within a casino revealed significant service shortcomings. Guests reported rudeness from staff and a lack of urgency, with employees appearing disengaged and unhelpful. Frustrated patrons faced long waits and unwelcoming attitudes, prompting many to leave before placing an order. Despite a few voices praising the quality and value of the sandwiches, the overwhelming sentiment points to a need for better customer service. For now, those craving a satisfying sub may want to seek alternatives elsewhere.
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Tried getting a sub last night. Got in line behind 2 other people ordering. The guy looked at us and in an loud, irritated, and rude demeanor said, Really?! I 'm trying to get stuff done. Then continued to mumble some more under his breath. We just left as we could go elsewhere for food.Should probably get rid of that guy as he clearly doesn 't want to be there anyway. So you can figure out who he is as I didn 't catch a name, he was the only one working (at the casino location in Dubuque) Oct. 1, 2022 at 11:15 pm.
First, it's located inside a casino and a hassle to get to if you aren't in the casino to begin with. Second, the employees like to hide in the back where they have no clue if there is a customer who wants a sandwich. After several minutes, I had to knock on the counter and yelled asking if there was anybody working. It was a couple more minutes before she came out front.
Tried getting a sub last night. Got in line behind 2 other people ordering. The guy looked at us and in an loud, irritated, and rude demeanor said, Really?! I 'm trying to get stuff done. Then continued to mumble some more under his breath. We just leftas we could go elsewhere for food. Should probably get rid of that guy as he clearly doesn 't want to be there anyway. So youcan figure out who he is as I didn 't catch a name, he was the only one working (at the casino location in Dubuque) Oct. 1, 2022at 11:15 pm.
First, it's located inside a casino and a hassle to get to if you aren't in the casino to begin with. Second, the employees like to hide in the back where they have no clue if there is a customer who wants a sandwich. After several minutes, I had to knockon the counter and yelled asking if there was anybody working. It was a couple more minutes before she came out front.
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