Panera Bread - Dublin

My main concern with Panera Bread recently is their new cup policy. As someone with COPD, I often order food and need a large cup of hot water for my Yogi tea,... read more My main concern with Panera Bread recently is their new cup policy. As someone with COPD, I often order food and need a large cup of hot water for my Yogi tea, which helps with my respiratory issues. Previously, I could easily grab a cup and fill it up myself, but now I have to ask for a cup, and I'm only given a small one, as if I were a child. I really appreciated the independence of being able to serve myself hot water in a regular-sized cup rather than having to request a smaller one from the cashier. While I can ask for a larger cup, it was much more convenient not to have to ask at all. It may seem trivial since it’s just a cup, but sometimes those little comforts make a big difference. If Panera Bread had tea that helped with my respiratory problems, I would order it, but since they don’t, I bring my own. Please consider allowing customers to access cups without needing to ask a cashier.

Need update. read more Need update.

I've noticed that every time I use a coupon for a "pick two" to-go order, they skip including the croutons. I'm not sure if this is intentional because I'm usin... read more I've noticed that every time I use a coupon for a "pick two" to-go order, they skip including the croutons. I'm not sure if this is intentional because I'm using a coupon, but this has happened to me multiple times. It's frustrating to experience such poor service.

I ordered the Grilled Cheese sandwich. It came with chips The bread was toasty and the cheese was gooey delicious . The service was excellent and the Ambience w... read more I ordered the Grilled Cheese sandwich. It came with chips The bread was toasty and the cheese was gooey delicious . The service was excellent and the Ambience was neat, clean and the music was soft and chill.

We strolled in about 30 min before closing. Team was patient with us and let us take the time to choose our food.Food came out fast and was delicious and they e... read more We strolled in about 30 min before closing. Team was patient with us and let us take the time to choose our food.Food came out fast and was delicious and they even made and put out fresh tea as the station was already cleaned up.