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Contribute Feedback What User likes about The Alex:
The cocktails were great, the staff and the ambience were both amazing. The crispy chicken was pretty bland, chewy and a bit too oily for my taste. Other than that it was a really nice experience View all feedback.
What User doesn't like about The Alex:
My steak arrived without the garnish, which went unnoticed at first, but then an apologetic waiter brought us a bowl of cress and arugula. We chose to sit under the terrace heating, but by the end of our meal, it became too hot, and when we asked to turn it off, the staff couldn’t isolate that heater from the others. As a result, we decided to skip dessert and leave. If I had read the other negative reviews of this r... View all feedback.
My steak arrived without the garnish, which went unnoticed at first, but then an apologetic waiter brought us a bowl of cress and arugula. We chose to sit under the terrace heating, but by the end of our meal, it became too hot, and when we asked to turn it off, the staff couldn’t isolate that heater from the others. As a result, we decided to skip dessert and leave. If I had read the other negative reviews of this restaurant beforehand, I wouldn’t have made a reservation. I would advise others to avoid it!
This restaurant accepted our reservation but failed to mention that they were closed. We arrived to dine, only to find them shut!
We were not allowed to sit at the table we reserved, and when our food arrived, it was not only incorrect but also not even from the full menu. I ordered a medium-rare steak and received one that was overcooked instead. Overall, I would rate this experience a 0/10—definitely wouldn’t recommend this place.
From the beginning, we were treated quite unfairly. The staff didn’t seem eager to serve us at all. I had made a reservation for my 18th birthday, and while I wasn’t expecting any special treatment, the overall demeanor of the staff was not very friendly.
My food arrived cold, so I had to send it back twice, and they still charged me for the meal.